Basic Telephone Training

Basic Telephone Training

Author: Anne Watson-Delestrée
Publisher: Contemporary Books

An elementary course for anyone who needs to improve their telephone skills, particularly for the workplace. Each unit develops the language and skills needed to use the phone confidently and take messages efficiently. Areas covered include basic vocabulary, numbers, dates and spelling on the phone, key phrases and recorded messages.

SAMPLE
(of reduced audio OGG format)
http://rapidshare.com/files/179887611/SAMPLE-batt.ogg

DOWNLOAD
BOOK (PDF, 6 MB)
http://rapidshare.com/files/179868286/Basic_Telephone_Training.pdf

http://ifile.it/mh0nqyv/ec-btt.rar

AUDIO
---original version (MP3 in RAR, 44 khz/128 kbps, 38.9 + 33.5 MB)
CD1: http://rapidshare.com/files/179856555/Basic_Telephone__Training_CD_1.rar
CD2: http://rapidshare.com/files/179861974/Basic_Telephone_Training_CD_2.rar

---reduced version (format OGG in RAR, 9.8 + 8.4 MB) by Pumukl
CD1: http://rapidshare.com/files/179886803/batt-al1.rar
CD2: http://rapidshare.com/files/179887604/batt-al2.rar

or

http://ifile.it/7ly4j92/ec-_cd1.rar

http://ifile.it/xz9qp4i/ec-cd2.rar